Serenya Rattan Ottoman by bali & pari
Available to Ship: 3-7 Business Days
Pleated rattan gives the Serenya ottoman’s sides a finely ridged texture. A braided band finishes the frame beneath a removable fabric-covered foam cushion, combining a soft top with a clearly defined woven body.
“The pleats are the detail I would pair with a plain upholstered chair. Their fine rhythm brings interest without needing a patterned cushion.”
-Mrs. Mayfair
Product Details
- Material: Natural rattan; Metal; Foam; Fabric upholstery.
- Dimensions: Overall Ottoman Dimensions: 20.5 in W × 20.5 in D × 16.5 in H; Seat(without removable cushion): 15 in W × 15 in D × 16.5 in H(from floor).
- Included: One ottoman. Includes the removable cushion.
- Assembly: Fully assembled.
- Natural Variation: Natural fibers, grain, texture and tone vary between pieces.
Care & Ownership
Dust regularly with a soft brush or the gentle brush attachment of a vacuum. Wipe marks with a barely damp, soft cloth and dry promptly. Blot spills before they settle into the weave; avoid soaking, abrasive cleaners and harsh chemicals. Protect the fibers from standing water, direct heat and prolonged strong sunlight. Vacuum upholstery gently with a soft brush, and blot spills without rubbing. Check the cushion’s care label before deeper cleaning; seek professional upholstery care for persistent marks.
Maker / Heritage
The rattan work at bali & pari begins with a material that can be shaped as well as woven. Experienced artisans in Indonesia cut, steam and bend the stems, then weave or arrange them into the finished designs. Those techniques allow a single material to form an open lattice, a tightly worked panel or a braided border. Natural differences in tone and fiber remain visible, giving the handworked pieces their individual character.
Shipping & Delivery
Every piece in our collection ships directly from the maker to your door. We have built The Mayfair Hall this way deliberately — by shipping from the source, we reduce handling, minimize secondary packaging, and decrease our overall environmental footprint. It is one of the ways The Mayfair Hall remains thoughtful about how beautiful things travel through the world. Learn more here.
Return & Refund Policy
We hope you are delighted with your purchase. Should you need to make a return or have any concerns, the information contained in our Returns & Refunds page will guide you through our policies and procedures. Learn more here.
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Frequently Asked Questions
We're dedicated to ensuring your order is delivered safely and promptly. Here's a breakdown of what you can anticipate: Shipping & Delivery
We strive for your complete satisfaction with your purchase. You can find our Returns & Refund Policy here.
For damaged, defective, incorrect, or incomplete orders, we offer a replacement. Please find our full Return & Refund Policy here.
Cancellations must be requested within 24 hours of placing your order. Please note that an order can only be cancelled if it has not yet been packed and prepared for courier pickup, or if production has not yet begun for custom or made-to-order items. Once an order has been packed, is ready for shipment, or is already in production, we are unable to process a cancellation request.
No, all orders from The Mayfair Hall ship from within the United States, so they are not subject to international tariffs or duties.
If an item is currently in stock, we'll begin preparing it for shipment within 3–7 business days. Certain made-to-order, custom, or oversized pieces may require additional production time, which will be indicated on the product page whenever applicable.
If assembly is required, you'll find those details within the product specifications, along with any instructions included with your purchase.
We recommend reviewing the dimensions provided on each product page and, when possible, measuring your intended space before ordering to ensure the perfect fit.
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