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Joining the Mayfair Trade Program is simple. Begin by creating an account here. From there, you’ll gain immediate access to trade-tier rewards and benefits.

To receive tax-exempt status, we kindly require appropriate credentials. Once submitted and approved, we will update your account and notify you via email.

Required Documentation for Tax Exemption:

• Valid Resale Certificate

Placing an order with your Mayfair Trade benefits is seamless. Simply log into your account at TheMayfairHall.com, and your exclusive discount will be automatically applied at checkout, no code needed.

Prefer a more personal touch? You’re always welcome to email quote inquiries to trade@themayfairhall.com. Our concierge team will respond within 24 hours to assist you.

Not at all. There is no minimum quantity or purchase amount required to enjoy your Mayfair Trade discount. Whether sourcing a single finishing touch or furnishing an entire space, your benefits apply, every time.

Our dedicated Trade Concierge team is here to assist you with personalized, expedited support, whether you need product guidance, order assistance, or custom sourcing. We’re committed to making your experience seamless, elegant, and efficient.

Email us at trade@themayfairhall.com

For assistance with specific requests or to place a swatch order, please reach out to our Trade Concierge at trade@themayfairhall.com. We’ll be happy to guide you.

Please note: availability may vary and some exclusions apply.

For full details regarding returns, exchanges, cancellations, and delivery timelines, please visit our Returns & Refunds page.

You’ll find everything you need to know there, including return eligibility, timeframes, and any item-specific considerations.

For personalized support, our Trade Concierge is always happy to assist at trade@themayfairhall.com.

We’re here to ensure your selections arrive beautifully, and meet the standards you expect.

The Mayfair Trade Program offers tiered benefits designed to recognize and support your professional journey. As your annual spend grows, so do your privileges, unlocking deeper discounts, elevated service, and exclusive opportunities.

Enthusiast (Annual Spend $0–$999):
Enjoy insider content, dedicated concierge, and a welcome spotlight on our social media.

Tastemaker (Annual Spend $1,000–$1,999):
Receive a 10% discount on all purchases, priority concierge support, and a featured interview on the Mrs. Mayfair blog.

Muse (Annual Spend $2,000+):
Unlock a 15% discount, white-glove concierge service, and the opportunity to collaborate with The Mayfair Hall on a curated capsule collection and feature.

Each tier is designed to honor your expertise and make your experience with us both seamless and inspiring.

Your Mayfair Trade tier is determined by your total annual spend from January 1 to December 31. To retain your current tier, or ascend to the next, you’ll need to match or exceed your previous year’s spend.

The more you invest in beautiful, thoughtful design, the more privileges you unlock. Your benefits grow with you, gracefully and generously.

Earning with The Mayfair Rewards is as effortless as living beautifully. Simply shop your favorite pieces and your points will be added to your account. They’ll move from “pending” to “approved” 30 days after your purchase.

You can also earn extra points by:

• Following us on Instagram and
• Facebook
• Referring a friend
• Joining our email list or SMS updates
• Sharing your birthday (we love to celebrate with you)

Every gesture brings you closer to your next reward.

No need at all. If you already have an account with The Mayfair Hall, you’re automatically enrolled and probably already have points available to spend, no extra steps required.

To see your Mayfair Rewards balance, simply log into your account at themayfairhall.com. Your current points will be displayed at the top of your account dashboard, ready whenever you are.

Redeeming your Mayfair Rewards is as graceful as the pieces you choose. Simply log into your account and apply your available points at checkout.

Please note: points may be applied to product totals only and do not count toward shipping or taxes.

To maintain the integrity of our pricing and promotions, rewards may not be used alongside other discount codes or sale offers. A maximum of $100 in rewards (2,000 points) may be applied per order.

Your points remain yours to use, any time you choose to shop outside of promotional events.

To see your Mayfair Rewards balance and tier, simply log into your account at themayfairhall.com. Your current points and corresponding tier will be displayed at the top of your account dashboard, ready whenever you are.

Yes, Mayfair Rewards points are valid only during the calendar year in which they are approved. At the end of each year, all unused points will reset. Not to worry, we’ll send a gentle reminder before they expire, so you never miss the chance to enjoy your rewards. This opportunity is also wonderful as points can be used during Holiday shopping!

Due to our products being in high demand and sold through different channels, quantities may be sold out before. The Mayfair Hall can update its inventory. If your order cannot be fulfilled for any reason, we will notify you immediately to offer replacement options or process a refund.

If you require adjustments to the products in your order, please contact us as soon as possible. We strive to accommodate such requests promptly and aim to process adjustments within 24-48 business hours. Your satisfaction is important to us, and we are committed to providing a seamless experience for our customers.

No, we currently ship within the United States only.

Should you wish to cancel your entire order, please contact us within 24 hours and we will assist you accordingly. Please note that refunds may take up to 20 business days, depending on the payment method utilized for the transaction.

For return requests for damaged, defective, or incorrect items, please contact us within 7-14 days of receiving your order. For returns due to buyer’s remorse, please contact us within 7 business days. Note that return arrangements are the responsibility of the customer. Refunds are typically processed within 20 business days upon receipt at our warehouse and will be refunded to the original payment method.