Our products are curated by designers, tastemakers and passionate home-decor enthusiasts who, like you, love interior design and exceptional value. Our brands are carefully chosen based on design, quality, heritage and value.
It depends on the product. All options are outlined on the product page, so look out for customization options there. Otherwise, for special orders contact us.
Due to our products being in high demand and sold through different channels, quantities may be sold out before The Mayfair Hall can update its inventory. If your order cannot be fulfilled for any reason, we will notify you immediately to offer replacement options or process a refund.
If you need to update your shipping address, make adjustments to products ordered, or have any other questions regarding your order, you can contact us. It will be our pleasure to assist you. We try our very best to respond within 24-48 business hours. However, at times of higher traffic, we might have slight delays. We apologize in advance as we value you and strive to serve you at a high level of excellence.
You can check the status of your order on your account page. Click on the order number; when a shipping label has been created for your order, you can track your shipment there. If you do not know your order number, you can locate it by looking at your order confirmation email. Please note that once your package has shipped, tracking information will take up to 24 hours to appear in a carrier’s system. If you have any further questions, please contact us.
Since some items are shipped directly from the manufacturer and may require shipping in more than one box, depending on sizes and weight, your purchases may arrive in more than one package. Please view your order details to verify which item(s) may have shipped separately by clicking on your order number on your account page. If you do not know your order number, you can locate it by looking at your order confirmation email. If all of your shipments have been delivered and you are still missing items, please contact us.
Your satisfaction is our top priority, and we want your shopping experience to be one you enjoy. We'll replace the item if it's still available or issue a full refund, including shipping charges. We are here to help and want you to love your purchase. If you received a damaged item contact us at email@example.com immediately. Please include your order number, the damaged item's name, and pictures of the damaged product so we can expedite the replacement process for you.
We currently offer free shipping within the continental United States for orders above $150. All orders may require 3-5 business days from the time they are placed for processing, pending stock availability and credit card verification. All shipping is trackable and estimated at 3 to 10 business days after processing. Orders placed on weekends and holidays will begin processing on the next business day. If you have any questions regarding an order you have placed, please contact us.
AN IMPORTANT DELIVERY UPDATE: We’re experiencing isolated order delays due to challenges from COVID-19 and its prolongued impact on our production partners and the global supply chain. We apologize in advance for any inconvenience this may cause.
Due to industry-wide supply chain disruptions, there are delays in production and shipping. We try our best to estimate our delivery times, but given the current situation, those estimates are not as reliable as they used to be. Keeping in mind these longer lead times, we encourage you to order early to secure the inventory so we can ship your item out to you as soon as possible.
Yes, The Mayfair Hall supports causes related to women and more specifically mothers. A portion of our revenue is donated monthly to The Mothers, a charity our founder Melissa Rubini Smith is in the process of launching with a focus on mothers helping mothers (@themothers_).
We strive to evolve with the times to better ourselves and our positive impact on our world. Our business model uses green dropshipping as a more environmentally responsible supply chain method since it cuts down the amount of times goods have to be moved and the amount of packaging consumed in the process.
If you desire to join our world-class team as we grow, please contact us. Our company started with a dream of making it possible for women to have it all in the pursuit of living beautifully. Here you can thrive in a culture that values life fulfillment and our individual potential for greatness.
You can contact us. We will be happy to assist you. Questions for The Mayfair Hall? Do you have a brand and would like to collaborate or introduce your products to us? Media inquiries and opportunities? Please send us a message, we look forward to hearing from you! We try our very best to respond within 24-48 business hours. However, at times of higher traffic, we might have slight delays. We apologize in advance as we value you and strive to serve you at a high level of excellence.