We currently offer trackable shipping through UPS within the continental United States. All orders may require 3-5 business days from the time they are placed for processing, pending stock availability and credit card verification. Delivery is made by UPS within 3 to 8 days after processing.
International Shipping is offered and will be charged at checkout. Delivery carrier will be chosen according to country.
Orders placed on weekends and holidays will begin processing on the next business day.
AN IMPORTANT DELIVERY UPDATE: We’re experiencing delays due to challenges from COVID-19 and its impact on our production partners and the global supply chain.
If you have any questions regarding an order you have placed, please email us at email@example.com.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Yes, almost all our packaging and printed materials are compostable, made from FSC-certified paper, printed with soy-based inks, plastic free, acid and sulfur free. We also off-set our packaging use by contributing to global reforestation through the Eco-Packaging Alliance.
It depends on the product. All options are outlined on the product page, so look out for customization options there. Otherwise, for special orders, email us at firstname.lastname@example.org
The health and safety of our customers and teams is our number one priority and we appreciate your patience and understanding as we work to ship your order as quickly as possible.
Yes, The Mayfair Hall supports causes related to women and children. A portion of our revenue is donated monthly to Every Mother Counts and our founder Melissa Rubini Smith is is in the process of launching her own charity called The Mothers (@themothers_)
Due to our products being in high demand and sold through different channels, quantities may be sold out before The Mayfair Hall can update its inventory. If your order cannot be fulfilled for any reason, we will notify you immediately to process a refund.
You can contact us through our contact page or email us at hello@themayfairhall. We will be happy to assist you.