Thank you for choosing The Mayfair Hall! We are committed to ensuring your order reaches you safely and promptly. Here’s what you can expect:

  • Delivery within the Continental U.S.: We offer trackable shipping services. Most orders take 3-7 business days for processing, depending on credit card verification and stock availability, and are shipped directly from our vendors.

  • Carriers: Deliveries are made via UPS or FedEx, typically within 3 to 10 business days post-processing.

  • Weekend and Holiday Orders: Orders placed on weekends or holidays will be processed the following business day.

For inquiries about your order, please contact us at Our goal is to respond within 24-48 business hours, though there may be delays during peak periods.


We want you to be thrilled with your purchase. If you need to make a return, here are our policies:

  • Full Price Items: Eligible for a full refund within 14 days of delivery.

  • Promotional, Discounted, & Markdown Items: Eligible for site credit if returned within 7 days of delivery.

  • Final Sale Items: These items are not eligible for return or refund. This includes customized items, vintage finds, books, housewares, special orders, international orders, final sale items, and gift cards.

Return Conditions:

  • Items must be returned in their original packaging.
  • Returns that are damaged, soiled, or altered may not be accepted.
  • Shipping costs, import taxes, and duties are non-refundable.

Return Process:

  • To initiate a return, please email us at
  • Return shipping costs are the responsibility of the customer.
  • Refunds are processed within 3-4 weeks of receipt at our warehouse, available as store credit or to the original payment method.

We look forward to assisting you and ensuring a satisfying shopping experience.